Welcome to RexSuperSport,
RexSuperSport Terms and Conditions
Please read and agree to these terms and conditions in order to use the services.
TERMS AND CONDITIONS
ACKNOWLEDGEMENT AND AGREEMENT
REXSUPERSPORT an unregistered online business had been incorporated with HOONG HUAT WORKSHOP a registered business since the year of 1993. Founder of REXSUPERSPORT named CHUNG KUO CHEN (Rex) with (NRIC No.: 940901-055069) is one of the ‘Shareholder’ of HOONG HUAT WORKSHOP as this can be proven in the SSM certificate. Both companies are located in the same industrial area and sharing the same workshop. HOONG HUAT WORKSHOP (REGISTRATION NO.: 000978067-K), a private company limited by shares incorporated in Malaysia and having its registered address and principal place of business at PT 5100 No.21, Perindustrian Lukut Indah, Lukut, 71010 Port Dickson, Negeri Sembilan, Malaysia. (“REXSUPERSPORT” and references to “we”, “us” and “our” are to REXSUPERSPORT) is the owner and operator of this website (“Website”). As a user of this Website, whether you are accessing or attempting to access to this Website by way of desktop (including any desktop and laptop computers) or smart-phone, tablet, reader, software or any other device or method now known or to be developed in the future (“Platform”), the terms and conditions set forth below (“Terms and Conditions”) shall apply to your access to, and use of our services or purchase of our products listed on this Website (“Products”). If you are using our services or purchasing our Products on behalf of an entity, you hereby represent and warrant that you are authorised to accept these Terms and Conditions on behalf of such entity and that you and such entity agree to be held responsible to us in the event of any breach of these Terms and Conditions.
This Website may contain links to other websites which are not in the sphere of our influence and control and we shall not held responsible for the contents provided thereon including their privacy policy, if any, and we shall not, in any event, be held liable or deemed or presumed to be the authorised agent of other websites’ operator.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND THOROUGHLY. BY ACCESSING TO OR USING THIS WEBSITE OR OUR SERVICES AND PURCHASING OUR PRODUCTS, OR WHERE APPLICABLE, CLICKING TO ACCEPT OR AGREE TO THESE TERMS AND CONDITIONS AND/OR OUR PRIVACY NOTICE WHEN SUCH AN OPTION IS MADE AVAILABLE TO YOU, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY, INCLUDING THOSE ADDITIONAL TERMS AND POLICIES REFERENCED HEREIN OR MADE AVAILABLE BY HYPERLINK, IF ANY. IF YOU DO NOT AGREE TO ANY OR ALL OF THESE TERMS AND CONDITIONS, PLEASE REFRAIN FROM ACCESSING, BROWSING, OR USING THIS WEBSITE OR OUR SERVICE OR PURCHASING OUR PRODUCTS.
SECTION 1 – GENERAL
| 1.1 | We reserve the right to update, change, revise, modify or replace any of these Terms and Conditions from time to time by incorporating such updates, changes, revision, modification or replacement into these Terms and Conditions without any prior notice to you. You are, however, advised to check the Last Update Date first written hereinabove and review these Terms and Conditions periodically as your continued access to or use of this Website or our services or your purchase of our Products constitutes your acceptance to changes made to these Terms and Conditions. |
| 1.2 | We may, from time to time, offer new services and/or features on this Website (including, the release of new tools). Any new features that augment or enhance the then-current services on this Website shall also be subject to these Terms and Conditions. |
| 1.3 | We reserve our sole and absolute right to either modify or discontinue our services at any time with or without notice to you. We shall not be held liable to you or any third party in the event that we exercise such right. |
| 1.4 | We shall not, in any event, be held responsible for any damages arising from malware infection on your Platform’s systems while accessing to or using this Website or our services and/or purchasing our Products. |
| 1.5 | We take reasonable care in ensuring that all descriptions, details, prices and photographic representations of products are correct at the time when such all descriptions, details, prices and photographic representations are entered by us onto this Website. We have made every effort to display as accurately as possible the appearances, colours or packaging of our products that appear on this Website. The images you see are largely dependent on the display settings of your Platform and in such cases we are not able to guarantee that the images depicting the products uploaded on this Website are an accurate representation of the actual products. In the event, a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information or on any related website is inaccurate at any time without prior notice. |
| 1.6 | You agree that any obligation by you to do or not to do an act or thing shall be deemed to include an obligation to use all your endeavors to ensure your agents, authorized representatives or sub-reseller to do such act or thing or not to permit or suffer such act or thing to be done by such agents, authorized representatives or sub-resellers. |
SECTION 2 – ACCOUNTS REGISTRATION & INFORMATION
| 2.1 | You may use this Website as a guest user without registering your details with us if allowed by REXSUPERSPORT. However, to expedite the process of your order, to have a full access to the features of this Website and to enjoy the benefits of our registered users’ privilege or promotional programmes (if any), you may need to register a user account with us. In the event that you opt to register a user account with us, you are required to provide true, accurate and complete information and it is your responsibility to maintain and promptly update such information to keep it true, accurate and complete. You also shall not to impersonate any other person or entity or to use a false, vulgar or offensive user name. Should we deem your user name as false, vulgar or offensive or have reasonable grounds to suspect that the information provided by you is untrue, inaccurate or incomplete, we reserve the right to suspend or deactivate or terminate your account without notice to you and in such case, you will be refused to regain access to your account. You shall refrain from (i) making any statement, representation or remarks which is / are defamatory or shall disrepute REXSUPERSPORT; (ii) infringing intellectual property rights of third party(ies); (iii) creating liability to REXSUPERSPORT; and (iv) violate any applicable laws, regulations and rules (including the Policies (as shall hereinafter defined)). | |
| 2.2 | You are responsible for safeguarding and maintaining the confidentiality of the information of your user account. You agree not to: | |
| 2.2.1 | permit others to use your account name or its password; or | |
| 2.2.2 | Assign or transfer your user account to any other person or entity. | |
| You shall be entirely responsible for all communication and online activity transmitted or conducted through the use of your user account. REXSUPERSPORT shall not be held responsible and liable for any loss, damage, cost, expenses, or liabilities arising out of or in connection with the wrongful or fraudulent use of your account, or loss, theft, or unauthorised disclosure of your password. | ||
SECTION 3 – PRODUCT TRADEMARKS AND BRANDING
| 3.1 | You agree that you shall not use, make reference to or otherwise designate Products’ logo, trademarks or trade names (“Trademarks”) except as they may be used for the benefit of the Products’ brand subject always to the approval of REXSUPERSPORT. | |
| 3.2 | You shall not: | |
| 3.2.1 | make any modifications to the Products or their packaging; | |
| 3.2.2 | alter, remove or tamper with any Trademarks, numbers, or other means of identification used on or in relation to the Products; | |
| 3.2.3 | use the Trademarks in any way which might prejudice their distinctiveness or validity or the goodwill of REXSUPERSPORT; | |
| 3.2.4 | use in relation to the Products any trademarks other than the Trademarks without obtaining the prior written consent of REXSUPERSPORT; | |
| 3.2.5 | use in or outside of the Territory any trademarks or trade names so resembling any trademark or trade names of REXSUPERSPORT as to be likely to cause confusion or deception; and | |
| 3.2.6 | Register the Trademarks with any relevant authorities in or outside of the Territory. | |
SECTION 4 – FULFILMENT OF ORDERS
| 4.1 | Pricing: | |
| 4.1.1 | All prices are exclusive of delivery charges and service tax. | |
| 4.1.2 | Service tax will only be apply on the total bills during checkout section due to online payment gateway tax, currency exchange tax, credit card tax and others taxes which are applicable. | |
| 4.1.3
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Prices may change at any time without notice, but (other than as set out above) changes shall not affect the orders that have already been accepted by REXSUPERSPORT. | |
| 4.2 | Payment:
You can use any of the payment types listed below. Your details are safe with us as we take security very seriously indeed. |
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| 4.2.1 | Pay With Paypal OR stripe
When you place an order with Paypal or stripe you will be redirected to the PayPal or stripe payment page, where you can confirm your payment by logging in with your PayPal or stripe username and password. You may still check out even without a PayPal or stripe account. To do so, please click on “Pay with Debit/Credit Card” and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal or stripe. Pay With Credit/Debit Card
The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase. Please note that REXSUPERSPORT does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information. Pay With Online Bank Transfer
FPX is an online banking payment option for Thailand and Malaysia customers, available banks include some local banks. With FPX, you will be redirected to your bank’s payment infrastructure during the payment process. You can pay via FPX if you use the online payment system for online purchases. This is a very safe way to pay online. |
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| 4.2.2 | Payments shall not be deemed to be made until full amount of funds have been cleared. | |
| 4.3 | Currencies: | |
| 4.3.1 | All domestic transactions are made in Malaysian Ringgit (MYR) via Credit Card, Debit Card, Online Banking & Offline Banking. | |
| 4.3.2 | However for international buyer, all products listed on REXSUPERSPORT will only be denominated in US Dollars ($ USD) ONLY. | |
| 4.4 | Orders: | |
| 4.4.1 | REXSUPERSPORT reserves the right to accept or reject any order(s) without prior notice for reasons such as:
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| 4.4.2 | You can cancel your order and request for full refund only if the said particular ordered item is out of stock at REXSUPERSPORT. | |
| 4.4.3 | However, an additional 15% charges will be apply if order had been made and you request to cancel due to the reason that you could not afford to pay for the shipping cost or remorse purchased or any other(s) reason which are applicable. | |
| 4.4.3 | Order may not be cancelled if your order has already been shipped, but yet to receive. Please note, you are not eligible to do any sorts of refund may it be the ordered amount or the shipping cost. All cost incurred to you are non-refundable. | |
| 4.4.4 | If you wish to cancel your Custom Order after the parts have already been ordered from our factory there is no refundable for the total amount. Custom orders cannot be cancelled simply because it is taking longer than expected to produce your custom parts, there is definitely no exceptions. | |
| 4.5 | Shipping and Delivery:
You acknowledge and agree to the following shipping and delivery policies: |
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| 4.5.1 | We deliver the Products ordered to your doorstep within Malaysia by way of courier services provided by GD Express Carrier Sdn Bhd (“GDEX”) whereas we will ship out orders for International Buyer by using DHL Flight Express (“DHL”) or such other courier service providers which are applicable. | |
| 4.5.2 | All orders will be shipped out within one (1) to seven (7) working days. Under normal circumstances, the estimated time arrival after shipping is three (3) to seven (7) working days during working hours (9:30 a.m. to 6:30 p.m. from Monday to Friday except public holidays) for both West and East Malaysia. The estimated time arrival for international shipment is One (1) to three (3) weeks. However, there might be slight delivery delays during peak periods or festival season or out of stocks. | |
| 4.5.3 | All shipping charges will be calculated based on the type, size, weight, box packing and your shipping country. If purchase more than one product we will take the largest size product to calculate the shipping cost. We suggest our customer to purchase smaller products and add into the box as shipping cost will be the same so that you can save more. | |
| 4.5.4 | Please note that in addition to the items and delivery charges we apply to your order, you may also be required by your country of residence to pay customs, import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. | |
| 4.5.5 | Import Duty Tax may be charged to randomly selected packages by Local Customs Officers. REXSUPERSPORT is not responsible nor can we control Duty Taxes charged. | |
| 4.5.6 | REXSUPERSPORT is not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence. | |
| 4.5.7 | Shipping Rate may change at any time without notice, but (other than as set out above) changes shall not affect the orders that have already been accepted by REXSUPERSPORT. | |
| 4.5.8 | Shipping Cost available at our Website may be vary depending on the type of products and your shipping country address. This Shipping Cost Amount can be amended in order for the buyer to pay. | |
| 4.5.9 | The Shipping Cost Including Box, Protection, Wrapping, Delivery Fees. | |
| 4.5.10 | The Shipping Cost are strictly non-refundable. | |
| 4.5.11 | Buyer may contact us to request for Quotation (Shipping Cost) and further inform us on what products that you are interested to purchase and your shipping address thereafter we will provide you a quotation with prices and cost for shipping. | |
| 4.6 | Colors: | |
| 4.6.1 | We have made every effort to display, as accurately as possible, the colors of our products that appear on the Services. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. | |
| 4.7 | Packing: | |
| 4.7.1 | Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading or bracing requested by you will be paid for by you.
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SECTION 5 – RETURN OR EXCHANGE POLICY
You acknowledge and agree to the following return or exchange policies:
| 5.1 | You are advised to have immediate inspection on the Products once you have received the Products. REXSUPERSPORT packs the Products in a manner reasonably suited for safe transportation to your shipping address. |
| 5.2 | Return is only acceptable and full refund to be made if REXSUPERSPORT shipped the incorrect item from the buyer ordered. If you have received an incorrect product please send us a picture of the product along with your Order Confirmation Number to Rex Super sport. We will issue a return label immediately and once the package is dropped off at your local DHL location we will send out the correct item. |
| 5.3 | Please test fit and double check that you have received the correct product before installing. Once the product is installed we are unable to return it. All products returned must be in the original shipping carton in the same condition as it was originally delivered or shipped. |
| 5.4 | After two (2) weeks REXSUPERSPORT will no longer accept any request for return. |
| 5.5 | If your order is missing an item, please reach out to us immediately within two (2) weeks of receiving your order. We will contact you within three (3) working days for further instructions. |
| 5.6 | Returned product must be inspected by REXSUPERSPORT prior to approving and processing the refund. Total amount refunded will not include the original shipping charge, handling fees and return ship-back fee. Return ship-back fee to REXSUPERSPORT will not be refunded for exchanges or returns from buyer’s remorse. The products must be in good packaging and well protection before buyer return the product. The products that we receive must be in the same condition as the buyer received only the ordered will be refund. We do not accept returns on any parts that have been used, modified, painted, or installed. |
| 5.7 | Any products returned without prior notification to REXSUPERSPORT will be rejected. |
| 5.8 | Refund will not be issued on returned products that are damaged on the way back to REXSUPERSPORT. |
| 5.9 | In the event of any damage to the products occurred during shipment are not returnable or refundable. REXSUPERSPORT packs all products carefully to prevent damage during shipping. However, damage may still occur occasionally in transit. Buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver’s presence. Buyer must retain all cartons, packing materials, and damaged products for the carrier’s damage inspector to inspect. Do not refuse shipment or return it without approval, because the buyer’s right to make a damage claim may be denied. A signed receipt without any notation indemnified the carrier as well as REXSUPERSPORT from any further damage claims. Discovery of damages after a clear delivery becomes the responsibility of the customer. |
| 5.10 | Fitment error are not returnable as Rex Super sport will check and ensure every item parts are good in condition and the correct exact shape of each item parts before proceed to ship out. As evidence purpose we have large number of after-installed photograph of the car that can be proof fitted correctly (Kindly Checkout Our Website, Instagram And FaceBook). As in all products require professional installation. Therefore it is NOT considered to be a defective product. Buyer understands that some products may require modifications for correct fitment. Minor adjustments may be necessary as part of the normal installation process. In addition, most carbon fiber products are hand-crafted, thus it is reasonable that there is no way to have an identical product to be made. Small imperfections such as wavy weaves, small bubbles, and clear coat blemishes are inevitable. Pictures are required to demonstrate true defects on products prior to return. REXSUPERSPORT do provides guideline on how to install and adjust the parts at the best fitment. |
| 5.11 | As all carbon fiber products will not sustain heavy force or weight, for they could be cracked by such force or weight. REXSUPERSPORT has made an effort to produce all its aftermarket products to fit the original factory vehicles as closely as possible. However, some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to his/her satisfaction before installation. If the buyer wishes to paint the products, he or she must pre-fit the parts to the vehicle before painting to ensure proper fit. There are absolutely no returns on painted products. |
| 5.12 | In the event of lost package in transit, once you have received your tracking number please keep an eye on the tracking number on a regular basis. During these times it is common for delays to happen. If a package is delayed more than a few business days please reach out to us immediately. If the transit information appears incorrect please contact us. The earlier we catch an error within DHL or other courier companies the better chance we have at correcting it. If the package has been delayed for more than three (3) weeks, it is likely lost and we will need to file a claim with the shipping company before moving forward. |
| 5.13 | REXSUPERSPORT reserves the right to reject any return, or exchange deemed unfit or unreasonable. |
SECTION 6 – INDEMNIFICATION
| 6.1 | You shall indemnify and hold us harmless from and against any and all liabilities, claims, actions, damages, and expenses (including but not limited to all costs and legal fees) arising from or related to any breach of these Terms and Conditions by you or any actions or omissions of you or your agents or authorised representatives or sub-reseller. |
| 6.2 | You acknowledge and agree that your use of this Website and our services and you purchase of the Products are at your own risk and that the entire risk as to satisfactory quality, performance, safety, accuracy and effort is with you. To the maximum extent permitted by applicable laws, our Services are provided on “as is” and “as available” basis, we disclaim any and all warranties and representations, whether express, implied, oral or written, with respect to our services, the Products and the content contained therein, including but not limited to all: (i) warranties of merchantability; and (ii) warranties of fitness or suitability for any purpose other than those specified in the Products’ description. We do not warrant that the functions of our services or the Products will meet your expectations or your requirements and that the operation of our services will be uninterrupted or error-free. |
| 6.3 | To the extent not prohibited by law, in no event shall REXSUPERSPORT be liable to you or any third party for any direct, indirect, incidental, special, consequential, exemplary, punitive or such other damages in whatsoever nature including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or in connection with our services and/or the Products, third party services and/or third party materials (for instance, courier service providers), however caused, regardless of the theory of liability (contract, warranty, tort, including negligence whether active, passive or imputed, product liability, strict liability or such other theories). |
SECTION 7 – PROPRIETORY RIGHTS
| In no event you shall be allowed to copy, modify, distribute, re-publish, reproduce, adopt, and create any derivative work of any and all content made available through our services or otherwise in connection with the Products in any manner on any Platform for any unauthorised or commercial use without the prior written consent of us. |
SECTION 8 – SEVERABILITY
| In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, other provisions in these Terms and Conditions shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions. |
SECTION 9 – TERMINATION
| 13.1 | Your obligations and liabilities incurred prior to the termination date shall survive the termination of your authorization for all purposes. |
| 13.2 | These Terms and Conditions are effective unless and until terminated by us by written notice or upon your cessation of using this Website or our service or purchasing or reselling our Products. |
| 13.3 | If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate your authorization at any time without notice and you will remain liable for all amounts due up to and including the date of termination. |
SECTION 10 – ENTIRE AGREEMENT
| 14.1 | The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. |
| 14.2 | These Terms and Conditions and any policies or operating rules posted by us shall constitute the entire agreement and understanding between you and us and shall govern your authorisation or appointment, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of any terms and conditions). |
| 14.3 | Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party. |
SECTION 11 – BINDING AGREEMENT
| These Terms and Conditions shall be binding upon your consent and acceptance. In the event of any conflict between the two languages on the meaning or interpretation of a word, phrase or clause in these Terms and Conditions or the more definitive agreement contemplated these Terms and Conditions, the English language version shall prevail. |
SECTION 12 – PERSONAL DATA
| You acknowledge and agree that all your information in your user account (including, without limitation, the information of your credit or debit card) constitutes your personal data. Such personal data is required to facilitate the use of Services or related to such purpose, will be stored, recorded, held, operated, computerised or processed by us. You also agree to the terms of our privacy notice made available on this Website. |
SECTION 13 – CONFIDENTIALITY
| You shall protect and preserve, all communications, the confidentiality of any and all confidential information to which you may gain access hereunder or in connection herewith and shall not be disclosed to any third parties. |
SECTION 14 – VIOLATION OF TERMS AND CONDITIONS:
| You acknowledge that the breach any of these Terms and Conditions shall be treated as a breach of contract which we shall be entitled to initial any legal action against you. |
SECTION 15 – GOVERNING LAW
| You acknowledge that the breach any of these Terms and Conditions shall be treated as a breach of contract which we shall be entitled to initial any legal action against you. |
SECTION 16 – FORCE MAJEURE
| 16.1 | In the context of this Section 16, “Force Majeure” means any circumstances beyond the reasonable control of a party including, without limitation, acts of God, perils of the sea or air, fire, flood, drought, explosion, sabotage, accident, embargo, riot, civil commotion, including acts of local government and parliamentary authority; shortage of supplies, components, materials, or occurrence of pandemic or breakdown or shortage of equipment and labour disputes of whatever nature and for whatever cause arising. |
| 16.2 | If we are affected by Force Majeure, we will as soon as practicable, notify you of the nature and extent thereof. We shall not be deemed to be in breach of these Terms and Conditions, or otherwise be liable to the other, by reason of any delay in performance, or non-performance of any of our or its obligations, as the case may be, to the extent that such delay or non-performance is due to any Force Majeure, and the time for performance of that obligation shall be extended accordingly. |
SECTION 17 – BRANDED PRODUCT DISCLAIMER
| We may sells auto parts that are manufactured and trademarked by third-party companies. As a reseller, we do not manufacture these products nor claim ownership of their trademarks. The trademarks, logos, and brand names displayed on our website belong to their respective owners, and any references to these trademarks are used solely for identification purposes.
Please note that the use of these trademarks does not imply any affiliation with or endorsement by the trademark owners. We strive to accurately represent the products we sell, but we cannot guarantee the accuracy, completeness, or reliability of the information provided. |
SECTION 18 – CONTACT US
| 17.1 | You may contact us by writing to our support team at REXSUPERSPORT, PT 5100 No.21, Perindustrian Lukut Indah, Lukut, 71010 Port Dickson, Negeri Sembilan, Malaysia or calling or texting or Whatsapp us at +6010 6636 345 or sending an email to [s2rexacc@gmail.com]. |
| 17.2 | When you send emails or other electronic messages to us, you are communicating with us electronically and consent to our review and analysis of such messages and to receive return communications, if any, from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. |
| 17.3 | Notwithstanding anything contained in these Terms and Conditions, if a notice or other communication is received by the recipient on a day which is after 7.00 pm (being the time as in the place where the recipient is located) on a working day, such notice or communication shall be deemed given on the next following working day at the commencement of such hours. |
